I have very sensitive and acne-prone skin. Like most people, I too have tried masks, blackhead removal strips, gels, creams and what-nots! At first, I was very skeptical to use this product. However, the user manual guides you well and you get a hang using it pretty soon. Steaming your face first, helps in the easy removal of blackheads and whiteheads. Since my skin is sensitive, I stuck to the lower suction speed. Overall, it is a great purchase and worth every penny. I highly recommend this product.